Paper Jewels
Frequently Asked Questions
Privacy Policy and Ordering Info
Paper Jewels
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How to Order
Click on the "Buy" button at any jewelry item to access the shopping cart. You can charge your purchase via Paypal, or pay with a check or USPS money order. Just send me an email and tell me you want to send me money. :-) |
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Important Note!
re shipping to a different address If you want to ship to a different address than your Paypal address, please let me know! I'll be happy to send it to your gift recipient, for example - but I have to know that before shipping. |
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Made to Order Most items are made to order - it's usually a week between order date and shipping date. If you need an item to be shipped within a day or two, please check availability before ordering. After you order, I'll confirm your info before shipping - and will keep you posted on the creation of your piece. I provide tracking or customs form numbers for every order. Gift Certificates Gift certificates are available at your request. Wholesale Please contact me to discuss complete wholesale terms. Return Policy I hope you'll be pleased at the quality, craftsmanship and durability of my work. If for any reason you aren't happy with your jewelry, return the item within two weeks in original condition and I'll replace it or promptly refund the purchase price. You will need to insure the package when you return your item so that we both know where it is in transit - or I can't guarantee the refund. Custom Orders I'm happy to discuss custom work with you. Please contact me with any questions or requests. Privacy Policy Information I Collect: To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and details of the product that youre ordering. You may also choose to provide me with additional personal information (for a custom order, for example). Why I Need Your Information and How I Use It: I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services. Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (in most cases, the United States Postal Service). I will share your personal information with these third parties only to the extent necessary to perform these services. Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Data Retention I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years. |
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